The "Voice of the Customer" can be heard in a variety of ways, provided you know how to listen. This VOC overview module highlights the variety of ways you can gather information about your customers, and discusses how to go about putting that information to use.
- License Type: Corporate
- Number of Slides: 21
- Target Time: 30-40 min
- Format: PowerPoint (PPTX)
- Delivery: Immediate Download
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This product comes with a corporate license which allows you to share the product within your company only.
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The license is permanent and non-transferable. It is valid only for single reporting units of companies under 20,000 people. For example, that means that a holding company would need licenses for each company in its portfolio.