Without good quality, a company can't survive. Their costs are too high, and their customers are dissatisfied. Not a good combination.
Fortunately, Lean places a heavy emphasis on improving quality as a way to reduce waste.
This overview on quality covers the following topics:
- How quality is defined
- The cost of poor quality
- How quality is measured
- How Lean addresses quality
- The culture of quality (Leadership and Teamwork)
This presentation is intended to align frontline employees with the company's quality efforts. It presents information in a down-to-earth, relatable way that will engage team members, and move them closer to committing to the quest for zero defects.
You will receive an email with a link to download your digital product. This link will expire after 3 downloads.
This product comes with a corporate license which allows you to share the product within your company only.
The license is automatically assigned to the company name used in the purchase of the product, or if no company included in the purchase, to the company email used in the transaction. If a personal email is used, the license must be manually assigned.
The license is permanent and non-transferable. It is valid only for single reporting units of companies under 20,000 people. For example, that means that a holding company would need licenses for each company in its portfolio.