Making improvement requires knowing exactly how a process is performing. It also means knowing if changes had the predicted effect. Both of these things mean that in a Lean or other continuous improvement environment, there will be lots of measurements.

Our "Managing With Metrics" module is designed to help leaders learn how to make effective use of metrics to drive improvements in their organizations.

This class covers an overview of why metrics are important, how to select them, and how to use them to drive process improvement. It also covers the psychology of change that often accompanies the implementation of metrics.

You will receive an email with a link to download your digital product. This link will expire after 3 downloads.

This product comes with a corporate license which allows you to share the product within your company only.

The license is automatically assigned to the company name used in the purchase of the product, or if no company included in the purchase, to the company email used in the transaction. If a personal email is used, the license must be manually assigned.

The license is permanent and non-transferable. It is valid only for single reporting units of companies under 20,000 people. For example, that means that a holding company would need licenses for each company in its portfolio.