Root Cause Analysis is the art of digging down into problems to find the true source of the problem, rather than just treating symptoms. One of the simplest and most useful tools to find the root cause is The 5 Whys.
- License Type: Corporate
- Number of Slides: 22
- Target Time: 45 minutes + 15 minutes for optional exercise
- Format: PowerPoint (PPTX)
- Delivery: Immediate Download
The Root Cause Analysis and the 5 Whys class covers the following material:
1. Treating symptoms
a. Wastes resources
b. Problems recur
2. What is root cause analysis?
3. Cause and effect principle
4. Why do root cause analysis?
a. Company benefits
b. Employee benefits
5. Steps to root cause analysis
a. Identify problems
b. Prioritize symptoms
c. Choose a tool
i. Basic
a. 5 Whys
ii. Intermediate
a. Cause and effect
b. Pareto charts
c. Run charts
iii. Advanced
a. Statistics/ANOVA
d. Identify the process step
e. Prove the theory
6. The 5 Whys
a. Using the tool
b. Benefits
c. Drawbacks
7. The 5 Whys Worksheet
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This product comes with a corporate license which allows you to share the product within your company only.
The license is automatically assigned to the company name used in the purchase of the product, or if no company included in the purchase, to the company email used in the transaction. If a personal email is used, the license must be manually assigned.
The license is permanent and non-transferable. It is valid only for single reporting units of companies under 20,000 people. For example, that means that a holding company would need licenses for each company in its portfolio.