Making improvement means knowing exactly how a process is performing. It also means knowing if changes had the predicted effect. Both of these things mean that in a Lean or other continuous improvement environment, there will be lots of measurements.
And those measurements have the potential to make people uncomfortable if they are done wrong.
Our "Working With Metrics" training helps team members understand why metrics are needed to make improvements, and what the measurements will mean to the work environment.
This training module is part of our Lean Training System and is based on a narrated PowerPoint presentation.
It is one of 36 modules from this early training content we provided.
Training modules are at Continuous Improvement Central, Velaction's training and resource platform. Upon purchase, this product will be added to your existing account (based on your email address), or a new account will be created if you don't yet have one.