Critical to quality metrics are simply measures of the key drivers linked to quality. The distinguishing factor of CTQ metrics is that there is a traceable connection between the measure and a specific customer requirement. Included in this class is a brief discussion on critical to quality trees.
This short overview module can stand alone, but is most effective when paired with our Managing with Metrics class or our Quality class.
- License Type: Corporate
- Number of Slides: 8
- Target Time: 15 min
- Format: PowerPoint (PPTX)
- Delivery: Immediate Download
You will receive an email with a link to download your digital product. This link will expire after 3 downloads.
This product comes with a corporate license which allows you to share the product within your company only.
The license is automatically assigned to the company name used in the purchase of the product, or if no company included in the purchase, to the company email used in the transaction. If a personal email is used, the license must be manually assigned.
The license is permanent and non-transferable. It is valid only for single reporting units of companies under 20,000 people. For example, that means that a holding company would need licenses for each company in its portfolio.