People only perform as well as their processes. When a process is poorly designed, it is prone to failures that often creates conflicts between employees and with management. Asking team members to use an unreliable process is not only bad for quality and productivity, but it also lowers job satisfaction.
Instead, create processes that prevent problems in the first place. This Lean Lego training exercise provides instructors with a tool to help students get hands on experience using poka yokes to error proof a process.
In this exercise, up to four teams will develop a fixture to create a Lego model. After they are done, the fixtures will be put to the test.
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